1. Introduction
Z Solution Inc. ("Z Solution", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website at zsolution.ca or use our services.
2. Information We Collect
We may collect the following categories of personal information:
Information You Provide Directly
- Contact information: Name, email address, and any message content you submit through our contact form or data deletion request form.
- Service inquiry details: Subject of inquiry and project descriptions submitted via our contact form.
Information Collected Automatically
- Usage data: Pages visited, time spent on pages, referring URLs, and general browsing patterns.
- Device information: Browser type, operating system, screen resolution, and device type.
- Network information: IP address and approximate geographic location.
3. How We Use Your Information
We use the personal information we collect for the following purposes:
- To respond to your inquiries and provide the services you request.
- To communicate with you about projects, proposals, and service updates.
- To improve our website, services, and user experience.
- To comply with legal obligations and protect our rights.
- To process data deletion requests as described in our Data Deletion page.
4. Data Storage and Protection
We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit using HTTPS/TLS protocols.
- Limiting access to personal information to authorized personnel only.
- Regular review of our data collection, storage, and processing practices.
While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security.
5. Third-Party Services
Our website uses the following third-party services that may process your data:
- EmailJS: We use EmailJS to process form submissions from our contact form and data deletion request form. When you submit a form, your name, email address, and message content are transmitted through EmailJS servers to deliver the message to our inbox. Please review the EmailJS Privacy Policy for details on how they handle data.
- Google Fonts: We load fonts from Google Fonts, which may collect your IP address and browser information. See Google's Privacy Policy.
- Font Awesome (cdnjs): We load icons from the cdnjs CDN, which may log access requests.
6. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access: You may request a copy of the personal information we hold about you.
- Correction: You may request that we correct any inaccurate or incomplete personal information.
- Deletion: You may request that we delete your personal information. Visit our Data Deletion page to submit a request.
- Objection: You may object to the processing of your personal information in certain circumstances.
- Portability: You may request a copy of your data in a structured, commonly used format.
To exercise any of these rights, please contact us using the information below.
7. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Contact form submissions are retained for the duration of any resulting business relationship and for a reasonable period thereafter.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at info@zsolution.ca.